SYKES is now part of Sitel Group®. Visit www.sitel.com for more information.

SYKES Academy is a non-profit English program that offers training courses to people who apply for a job at SYKES and need to improve their English skills (oral, written, grammar, listening) to become eligible for a job position. This program is designed exclusively for those applicants who already have a good English level (80%) but need the training to reach the minimum proficiency requirements.




Classes are held from Monday to Friday on the following schedules:

7 A.M. - 1 P.M.


1,300
GRADUATED CLASSES

7 A.M. - 4 P.M.


10,100
HIRED STUDENTS

12 P.M. - 6 P.M.


11,200
GRADUATED STUDENTS

12 P.M. - 6 P.M.


11,200
GRADUATED STUDENTS

7 A.M. - 4 P.M.


10,100
HIRED STUDENTS

Improve your english skills!

SYKES Academy is an intensive non-profit English program that offers training courses to people who apply for a job at SYKES and need to improve their English skills (oral, written, grammar, listening) in order to become eligible.

This program is designed exclusively for those applicants who already have a good English level (80%) but need training to reach the minimum proficiency requirements.

Who can APPLY?

Applicants for the SYKES Academy Program need to have an 80% English level, High School Diploma and also to be at least 18 years old. After applying for it, a recruiter will contact you and guide you through the interview process.

Your English proficiency will be evaluated through oral, reading comprehension, and grammar tests.

What Will I Learn in SYKES ACADEMY?

Even when your English level is proficient, you may need to reinforce specific English skills required to work at a Contact Center.
SYKES Academy was designed to improve and/or correct weak language areas such as:

  • Accent
  • Phone etiquette
  • Pronunciation and intonation
  • Grammar and Writing skills
  • Communication skills
  • Customer Service basics

Students are 100% guaranteed to have fun while learning, active learning environment, and student-centered classes.Classes are delivered by competent and committed English Specialists who will provide personalized feedback to students during the entire program with the purpose of focusing and improving their areas of opportunity.

Schedules and Costs

SYKES Academy it’s free of charge! Our program is only offered to candidates with advanced English thatdo not yet meet the required level for the job but do meet all the other requirements.
This four-week course is delivered from Monday through Friday (4 hours of class per day).

  • Maximum 12 candidates per class
  • Weekly presentations, reviews, mid-term and final exams
  • Customized feedback and action plans to ensure students’ individual improvement.

Three schedules are available:

  • Morning Class: 6 a.m. to 10 p.m. / 10 a.m. to 2 p.m.
  • Afternoon Class: 2 p.m. to 6 p.m.
How do I Know my English Level?

During the job interview, we will evaluate your English with oral, reading comprehension, and grammar tests. If you attain between 80% and 84% you may become eligible for SYKES Academy.

In SYKES Academy we will increase your level of English in only four weeks, as long as you put your best effort and apply the techniques we share with you! We will help you achieve the English level required to be part of an English Account, and moreover, to be part of a multinational company like SYKES.

SYKES ACADEMY GRADUATE TESTIMONIALS
Oscar Flamenco
Operations Director

Joining SYKES Academy in 2009 was one of the best decisions I have ever made. I had difficulties communicating and transmitting my ideas confidently in English. But after a few weeks in this great program, I was able to improve and join one of our accounts. SYKES Academy gave me the knowledge and practice time I needed to make it possible to succeed. I am now going over my 11th year at SYKES, and I continue growing professionally.
Francisco Hernández
Internal Promotions Specialist

After two months in the program, I noticed a big improvement! I had been studying English for a long time, but my level was always the same. When I started at SYKES Academy, I already possessed grammar and vocabulary knowledge, but I couldn't use it in a conversation because of a lack of fluency. It took me too much time to complete a long sentence. During these two months, I improved my fluency, my confidence, and my listening skills. I recommend SYKES Academy without a doubt!
Delia Córdova
Team Manager

In 2014, SYKES Academy gave me the boost and the confidence I needed to keep fluent conversations in English and find a stable job. I became a team manager three years ago, and I’ve been working at SYKES for 6.5 years now. At the moment, I am looking for more growth opportunities!
Oscar Flamenco
Lorem Ipsum
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Francisco Hernández
Internal promotions specialist
After 2 months in Sykes Academy, I had a great improvement! I had been studying English for a long time but my level was always the same. When I started at Sykes Academy I knew grammar and some vocabulary already but I wasn't able to use it in conversation because I didn't have enough fluency. It took me too much time to complete a long sentence. During these 2 months improved my fluency, my confidence and my listening. I totally support Sykes Academy without a doubt!.
Gabriela Méndez
customer service agent
I was part of the great benefit of SYKES Academy and then I became a customer service agent. The knowledge during all this path has been amazing for my personal experience. SYKES gave me the opportunity to develop my skills and trust on the capability to grow in a company.
Carlos Romero
Lorem Ipsum
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
SYKES Academy will help you to:

  • Speak English fluently and accurately.
  • Improve your grammar and writing skills in the English language.
  • Demonstrate confidence and universal understanding of the language.
SYKES Academy began operations in 2007. Since then, more than 12,000 students have completed our program, of which 85% have graduated with a high English level in their oral competence, allowing them to reach an even higher English proficiency. 95% of these students have become part of our team.
Be part of SYKES Academy

Apply now
...
https://www.sykeselsalvador.com/wp-content/uploads/2020/06/logoblancos-01-smll.png

Follow us on social media:

https://www.sykeselsalvador.com/wp-content/uploads/2020/06/logoblancos-01-smll.png

Follow us on social media:

Contact us

LOS HÉROES - Boulevard de los Héroes entre Avenida Los Sisimiles y Pasaje Las Palmeras, San Salvador. Frente a EX-MUNDO FELIZ.
SYKES EDIFICIO N°4 - 65 Avenida Sur. Pasaje No 1, Centro Financiero Gigante, Torre F, Colonia Escalón, San Salvador, El Salvador.

Copyright 2021. All rights reserved. Developed by Mood Machine Web

Copyright 2021. All rights reserved. Developed by Mood Machine Web